Privacy policy

We want to assure you that House of Chess respects your privacy. We do collect passive information on products browsed by you and we analyze this information in aggregate to ensure our site is merchandised in a manner that adds the most convenience and value to our customers. When an order is placed, we collect basic information including your name, home address, phone, email address, and credit card information. We use this information to confirm your order and to respond to any questions you may have.

If you make a purchase at Houseofchess.com, we include you in our list to receive email updates about special offers, new products and services, and relevant information. We are part of Pleasant Times Industries company. Pleasant Times Industries operates a wide range of high-quality online specialty retail sites. If you want to learn more about Pleasant Times Industries please go to About PTI for more information.

House of Chess has security measures in place to protect the loss, misuse, and alteration of the information that we collect. We utilize a firewall and SSL encryption to keep this information secure. We use your Internet protocol address to help identify you and your shopping cart and to gather broad demographic information. Our site uses cookies and Java scripts to keep track of the items in your shopping cart so you don't have to re-enter them each time you visit.

Acceptance of cookies and java scripts is not a requirement to browse our site, however our shopping cart and product pages does require the acceptance of cookies and java scripts to work properly. Cookies are never used to store sensitive customer information such as names, addresses, passwords or credit card numbers. If you would like to place an order on our site but object to or otherwise are unable to use cookies, please feel free to place your order via email info@houseofchess.com There are several features on our site that allow you to easily view the product or image enhancement which require use of javascript.